Your CI Register. Auto-Populated. Always Audit-Ready.
AuditCore automatically imports incidents, complaints, and internal audit findings into your Continuous Improvement Register — formatted exactly how auditors expect to see it.
What is CI Register?
The Continuous Improvement (CI) Register is a mandatory NDIS requirement under Standard 2 (Governance). It records what went wrong, what was learned, and what was improved. AuditCore auto-populates it from your incident log, complaint records, and internal audit findings — so it is always current without manual entry.
Why It Matters
Auditors consistently identify CI Register failures as a top finding. Most providers either don't have one, have one that isn't maintained, or have one that doesn't meet the required format. AuditCore eliminates all three problems by making CI Register maintenance automatic.
How AuditCore Helps
Every incident you close, every complaint you resolve, and every internal audit finding you address automatically creates a CI Register entry. AuditCore populates the required fields: date, source, description, action taken, responsible person, and outcome. Export to Excel for your auditor or board at any time.
What's Included
- Auto-import from incident register
- Auto-import from complaint register
- Auto-import from internal audit findings
- Required fields pre-populated for each entry
- Action tracking with responsible person
- Outcome recording and closure
- Excel export in audit-ready format
- Board reporting summary included
Frequently Asked Questions
Is a Continuous Improvement Register mandatory for NDIS providers?
Yes. Standard 2 (Governance and Operational Management) requires all registered NDIS providers to maintain a quality management system that includes continuous improvement processes. Auditors will ask to see your CI Register and check that it is actively maintained.
What goes in a CI Register?
A CI Register records: the date of the improvement item, its source (incident, complaint, audit finding, staff feedback), a description of the issue, the action taken, the person responsible for the action, the target date, and the outcome. AuditCore auto-fills all of these from your existing records.
How often should the CI Register be updated?
The CI Register should be updated continuously — every time an incident is resolved, a complaint is closed, or an audit finding is addressed. AuditCore does this automatically, so your register is always current without any manual effort.
Can we share the CI Register with our board?
Yes. AuditCore generates a board-ready CI Register summary that can be exported to Excel and included in board reporting packs. This demonstrates to your board — and to auditors — that your governance system is functioning actively.
Other AuditCore Features
Internal Audit AI
AuditCore scans your entire operation against all S1–S4 quality indicators, identifies non-conformances, and generates a corrective action plan — before your external auditor walks in.
Incident Management
Log incidents instantly. AI classifies severity and flags what requires NDIS Commission notification — with a 5-day countdown that starts the moment an incident is recorded.
Participant Management
Store every participant's NDIS plan, risk profile, and support history in one place — and let AuditCore AI generate person-centred support plans from your uploaded documents in seconds.
Policy Library
Generate every NDIS policy you need from 101+ templates, store them in AuditCore, and let AI tell you which ones need reviewing — before your auditor does.
Behaviour Support
Manage BSPs, track restrictive practices, and automate monthly NDIS Commission reporting — all from one platform. AI analyses every plan for compliance gaps before your auditor does.
Worker Compliance
NDISWC, WWCC, police checks, induction, and training — tracked for every worker with automatic expiry alerts. Know your workforce is compliant before your auditor checks.
Document Generation
Upload your participant data once. AuditCore AI auto-fills support plans, incident reports, handover notes and care plans — download as Word docs or export directly to Google Drive.
Ready to stay audit-ready?
Join 50+ Australian NDIS providers who use AuditCore to manage compliance, eliminate manual work, and pass every audit.
Book Your Free Demo →