Privacy Policy

Effective date: 1 January 2025. AuditCore (operated by Skillwise Disability Services Pty Ltd, ABN available on request) is committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We collect information you provide when creating an account, including your name, email address, organisation name, and contact details. We also collect usage data, including pages visited, features used, and session duration, to improve the platform.

2. How We Use Your Information

• Providing and improving the AuditCore platform
• Sending account notifications and compliance reminders
• Customer support and troubleshooting
• Compliance with legal obligations
• Aggregated, anonymised analytics to improve our service

3. Data Storage and Security

All data is stored on secure servers in Australia (DigitalOcean, Sydney SYD1 region). We use AES-256-GCM encryption for sensitive participant and incident data at rest. Data in transit is encrypted using TLS 1.2 or higher.

4. Sharing Your Information

We do not sell your data. We do not share your data with third parties except: (a) as required by law; (b) with service providers who process data on our behalf under strict confidentiality agreements; or (c) with your explicit consent.

5. Your Rights

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal retention requirements)
• Opt out of marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

6. Contact Us

For privacy enquiries, contact our Privacy Officer at info@auditcore.com.au. We will respond within 30 days.