Complete Participant Records. AI-Generated Support Plans.
Store every participant's NDIS plan, risk profile, and support history in one place — and let AuditCore AI generate person-centred support plans from your uploaded documents in seconds.
What is Participant Management?
AuditCore's Participant Management module is a complete digital records system for every NDIS participant in your caseload. It stores everything auditors expect to see in a participant file: intake records, NDIS plan goals and funding details, risk assessments, safeguarding plans, mealtime management plans, consent and authorisation records, case notes, support plan history, and incident history — all in one searchable, audit-ready profile. The AI support plan generator reads your uploaded participant documents — including their NDIS plan PDF — and drafts a person-centred support plan aligned to their stated goals. What used to take a coordinator 3 hours now takes 10 minutes to review and finalise.
Why It Matters
Practice Standard 3 (Provision of Supports) requires every participant to have a current, person-centred support plan linked to their NDIS goals, reviewed at least annually. Practice Standard 1 (Rights and Responsibilities) requires evidence that participants are involved in decisions about their own supports. Auditors sample participant files and check for completeness — and incomplete files are the most common source of non-conformances at certification audit. AuditCore ensures every participant file is complete, every support plan is current, and every review is documented — giving you a compliance score for each participant file so you can see at a glance where the gaps are.
How AuditCore Helps
Add a participant to AuditCore and upload their NDIS plan PDF, intake forms, and any existing documentation. The AI reads the documents and generates a draft support plan aligned to the participant's stated goals — in plain language, person-centred, and formatted to Practice Standard 3 requirements. You review and finalise the plan in the platform. From that point on, AuditCore tracks the review schedule, sends alerts when the plan is due for renewal, flags when incidents or risk changes should trigger a safeguarding plan update, and maintains a complete audit trail of every record change. Every participant file has a completeness score — so you can prioritise which files need attention before your next audit.
Everything you need
Related Compliance Guides
Deeper reading on the compliance areas this feature covers
Participant Safeguarding Plans: What NDIS Providers Must Have in Place
Participant safeguarding is a core obligation under the NDIS Quality and Safeguarding Framework. Auditors are increasingly focused on how providers identify, assess, and manage individual risks to participants. A safeguarding plan is the document that demonstrates you have done this work.
NDIS Practice Standard S3: Provision of Supports — What Providers Must Document
Standard 3 is where the work happens — the planning, assessment, and delivery of participant supports. Here is exactly what auditors check and what your documentation must show.
Supported Independent Living (SIL) Compliance: What NDIS Providers Must Have in Place
Supported Independent Living is one of the most highly scrutinised service types in the NDIS. SIL providers operate in participants' homes, often 24/7, with significant obligations around safety, documentation, and incident reporting. This guide covers what auditors look for.
NDIS Practice Standard S1: Rights and Responsibilities — What Providers Must Do
Standard 1 is about how you treat every participant, every day. Here is every quality indicator auditors check and the most common ways providers fall short.
Other AuditCore Features
Everything you need to stay audit-ready
Internal Audit AI
AuditCore scans your entire operation against all S1–S4 quality indicators, identifies non-conformances, and generates a corrective action plan — before your external auditor walks in.
Incident Management
Log incidents instantly. AI classifies severity and flags what requires NDIS Commission notification — with a 5-day countdown that starts the moment an incident is recorded.
Policy Library
Generate every NDIS policy you need from 101+ templates, store them in AuditCore, and let AI tell you which ones need reviewing — before your auditor does.
Behaviour Support
Manage BSPs, track restrictive practices, and automate monthly NDIS Commission reporting — all from one platform. AI analyses every plan for compliance gaps before your auditor does.
Worker Compliance
NDISWC, WWCC, police checks, induction, and training — tracked for every worker with automatic expiry alerts. Know your workforce is compliant before your auditor checks.
Document Generation
Upload your participant data once. AuditCore AI auto-fills support plans, incident reports, handover notes and care plans — download as Word docs or export directly to Google Drive.
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