"Failing" an NDIS audit does not usually mean losing your registration. It means your auditor has identified non-conformances — areas where your organisation does not meet the NDIS Practice Standards — and you must fix them within a set timeframe. AuditCore's Internal Audit AI is designed to find these issues before your external auditor does, so you can fix them on your own terms.
Types of Audit Findings
| Finding Type | What It Means | Timeframe to Respond |
|---|---|---|
| Major non-conformance | A significant failure to meet a Practice Standard requirement | 20 business days to submit a CAP; may trigger immediate action |
| Minor non-conformance | A partial failure or isolated gap in an otherwise compliant area | 20 business days; resolved at next audit |
| Opportunity for improvement | Not a failure — a suggestion to strengthen practice | No mandatory timeframe; good practice to address |
| Observation | A noted concern that is not yet a non-conformance | Monitor and address before next audit |
What Happens After a Non-Conformance
AuditCore identifies compliance gaps before your auditor does — giving you time to fix them. Our live audit readiness score tells you exactly where you stand at any point in time.
Check Your Audit Readiness →- 1You receive the draft audit report with findings listed
- 2You have 10–15 business days to review and respond
- 3The final report is submitted to the NDIS Commission
- 4You submit your corrective action plan (CAP) within 20 business days
- 5A follow-up audit is scheduled to verify your CAP is complete
- 6The Commission reviews everything and makes a registration decision
When Registration Is at Risk
Serious or repeated non-conformances can result in conditions being placed on your registration, a show cause notice from the Commission, or in extreme cases, suspension or revocation. These outcomes are rare and typically involve multiple unresolved findings, ignored corrective action deadlines, or systemic failures in participant safety. AuditCore's continuous monitoring is specifically designed to prevent this scenario by identifying issues before they become patterns.
The Most Common NDIS Non-Conformances
- Support plans not linked to participant NDIS goals (S3)
- Worker screening checks expired or not on file (S2)
- Policies outdated or missing entirely (S2)
- Incident notification not made within five business days (S2)
- No evidence of governance oversight — meeting minutes, risk reviews (S2)
- Participant rights not documented or evidenced (S1)
- No business continuity plan or untested emergency management plan (S2, S4)
If your audit finds issues, AuditCore's CI Register turns each finding into a tracked corrective action — giving the NDIS Commission documented evidence that you've responded appropriately.
See the CI Register →How AuditCore Prevents Non-Conformances
AuditCore runs a continuous internal audit against every NDIS Practice Standard indicator. When a gap is detected — a support plan missing goal links, an expired worker check, a policy overdue for review — it is flagged immediately, not discovered by an auditor six months later. The result is that providers using AuditCore consistently pass their external audits with no or minimal findings.